About Funpeny Shop
What kind of products does Funpeny Shop specialize in?
We’re your festive destination! Funpeny Shop specializes in high-quality holiday decorations and accessories for various seasons. Our collections include Christmas decorations (from nutcrackers to LED lights), Halloween decor, indoor and outdoor lighting, wreaths, solar wind chimes, and seasonal gifts that bring magic to your celebrations.
What is Funpeny Shop’s style and aesthetic?
Our products reflect a joyful, magical aesthetic designed to create memorable holiday experiences. From traditional Christmas charm to spooky Halloween fun, we offer decorations that blend quality craftsmanship with festive spirit. We focus on both indoor and outdoor decor that helps you transform any space into a seasonal wonderland.
Products & Collections
Do you offer energy-efficient lighting options?
Absolutely! We’re proud to offer both Christmas LED Lights and Christmas Incandescent Lights, giving you options to suit your preferences. Our LED collections provide energy-efficient solutions that last longer while maintaining beautiful illumination for your holiday displays.
What seasonal products do you carry beyond Christmas?
While Christmas is a special focus, we celebrate all seasons! Our collections include Halloween Decorations (indoor, outdoor, and lights), Summer Choice items, and year-round home accents like Indoor Lighting, Neon Lights, Solar Wind Chimes, and beautiful Wreaths for various occasions.
Are your Christmas decorations suitable for outdoor use?
Yes! We have dedicated Christmas Outdoor Decorations collections designed to withstand outdoor conditions. From weather-resistant lights to durable yard decorations, we help you create magical outdoor displays that capture the holiday spirit.
Ordering & Payment
What payment methods do you accept?
We make checkout seamless by accepting Visa, MasterCard, JCB, and PayPal. All payments are processed securely to ensure your information remains protected.
Is there a minimum order amount?
While there’s no minimum order requirement, orders over $50 qualify for our Free Shipping option—perfect for saving while you celebrate!
Can I modify or cancel my order after placing it?
We process orders quickly (within 1-2 business days) to get your decorations to you promptly. If you need to modify or cancel an order, please contact us immediately at [email protected] and we’ll do our best to assist you before processing begins.
Shipping & Delivery
Where do you ship and are there any restrictions?
We ship globally to bring festive magic worldwide! However, due to logistical constraints, we’re unable to deliver to some remote areas and parts of Asia. If you’re unsure about your location, feel free to contact our support team for clarification.
What are my shipping options and costs?
We offer two reliable shipping methods:
Standard Shipping ($12.95 flat rate): Processed in 1-2 business days, delivered via DHL or FedEx in 10-15 days after dispatch with full tracking.
Free Shipping (orders over $50): Processed in 1-2 business days, delivered via EMS in 15-25 days after dispatch—perfect for planning ahead!
Standard Shipping ($12.95 flat rate): Processed in 1-2 business days, delivered via DHL or FedEx in 10-15 days after dispatch with full tracking.
Free Shipping (orders over $50): Processed in 1-2 business days, delivered via EMS in 15-25 days after dispatch—perfect for planning ahead!
How long does order processing take?
All orders are processed within 1-2 business days from when they’re placed. We then hand them over to our trusted carriers (DHL, FedEx, or EMS) for delivery to your doorstep.
Do you provide tracking information?
Yes! Our Standard Shipping options include reliable tracking and delivery updates. For Free Shipping orders, tracking availability may vary depending on your location and the carrier.
Returns & Exchanges
What is your return policy?
We want you to be completely delighted with your festive treasures. If anything isn’t perfect, we offer a hassle-free 15-day return policy from the date you receive your items. Please contact us at [email protected] to initiate a return.
What if my decorations arrive damaged?
We pack all items securely to withstand their journey, but if your decorations arrive damaged, please contact us immediately at [email protected] within 15 days of receipt. We’ll make it right with a replacement or refund.
Are there any items that cannot be returned?
Due to the seasonal nature of our products, all returns must be initiated within 15 days of receipt. For hygiene reasons, opened lighting products may have restricted return eligibility. Please contact our support team for specific guidance.
Customer Support
How can I contact customer service?
Our friendly support team is here to help! You can reach us at [email protected]. We typically respond within 24-48 hours during business days.
What is your company address?
Funpeny Shop is located at:
1451 Clay Street, Indianapolis, US 46219
1451 Clay Street, Indianapolis, US 46219
Celebration Ready! We’re honored to be part of your seasonal celebrations and can’t wait to see the magical spaces you create with our decorations. Thank you for choosing Funpeny Shop to light up your seasons!
Need More Help? Don’t hesitate to reach out to our support team at [email protected]—we’re here to ensure your festive experience is truly magical!
